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IPF Consulting
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Diagnostic Technician

الوصف ومتطلبات الوظيفة

Key responsibilities-
• Adhere to ISO 9001 policies and procedures
• Achieve the set labour targets om allocation of work by the team.
• Check OASIS for any relevant TSBs or SSMs and verify any customer concern properly using proper diagnostic tools
• Coordinate with Service Advisor through Team Leader if more information is required from the customer to understand the concern properly.
• Seek assistance from Team Leader in case more expertise is required to do proper diagnosis.
• Carry out repairs within allocated time (standard labor time), clocking the complete repair properly using online time booking system, and ensuring the correct utilization of duty time available including the collection of required parts.
• Strive to attain Fix It Right First Time (FIRFT) in all jobs allocated.
• Identify and recommend additional repair s in future and seek approval for such jobs.
• Handover properly repaired vehicle to the Team Leader in order to arrange for quality Inspection, if required.
• Record all required diagnostic codes/measurements/information and approvals and attach all supporting documents which will be required for Warranty Claims, recording or attaching all specific test results in order to support work performed.
• Explain the defect or the reason for replacement of all parts required to repair the vehicle
• Write up a complete description of all work performed in fixing the defect and related repairs for countersignature.
• Achieve the Certification Goals as specified by the organization time to time.
• Adhere to the health & safety measures as per the company guidelines
• Contact hotline and support quality inspection, if required.

Essential:
• Certificate course in Automobile Engineering with 2-3 years experience
• Basic knowledge of the use of dangerous objects & job safety.
• Basic knowledge of vehicle diagnosis.
• Knowledge in proper use of tools and equipment including special tools.
• Read and write English.
• Knowledge of basic products (vehicles and services).