MG Motor
This job is closed

Service Advisor

Job Description and Requirements


  • Fresh Graduate

  • Bachelor degree or Diploma of Mechanical Engineering

  • Excellent English and Arabic spoken and written



  • Greeting customers and scheduling service appointments

  • Cataloging customers concerns and comments

  • Writing service orders and descriptions of problems and repairs

  • Translating customers’ repair problems into standard repair terminology

  • Explaining repairs to customers

  • Test-driving vehicles to confirm service repairs

  • Estimating the cost and time needed for repairs

  • Handling customer complaints