Mercy Corps
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Monitoring & Evaluation Assistant - ISHRAK

Job Description and Requirements


Syrian refugees and asylum seekers began fleeing the insecurity and entering the Hashemite Kingdom of Jordan as early as March 2011. Current estimates place 1.4 million Syrian refugees in Jordan, with approximately half of those formally registered with UNHCR. Most are in towns and villages in and around northern cities including Irbid, Ramtha, Mafraq, Amman and Zarqa. Over 115,000 refugees are currently living in the two main refugee camps – Azraq and Za’atari. Over half of registered refugees are children under 18 years old. They have often been exposed to violence and may have witnessed extreme violence and related disturbing events, and many are now far from their relatives, friends and neighbors. Stress, fear and anxiety among children and parents can contribute to domestic violence, abuse and neglect, especially for women and children. Building on a history of child protection programming with UNICEF, Mercy Corps will manage a variety of sites in both Azraq and Za’atari under ISHRAK Project to provide opportunities for family members, to play, learn, and receive psychosocial support, thus creating a safe and protective environment in Azraq and Za’atari refugee camps.


The M&E Assistant will be responsible for regular monitoring of the program activities, tracking daily attendance at all program sites, providing support to the Senior MEAL Officer in reporting and conducting surveys and focus group discussion according to M&E Plan. The Monitoring and Evaluation Assistant will be responsible for handling all documentation and the filling system according to MC minimum standard. She/he will be responsible for assisting in the design of the M&E plan, M&E forms, makes sure data collection is performed in a timely manner, participate in data entry, analyze the data and generate reports.

Essential Duties and Responsibilities:

  1. Follow-up and monitor all project activities during the implementation phase.
  2. Ensure data are being collected accurately and in a timely manner.
  3. Create a Data Quality Assessment (DQA) Culture within the pillar
  4. Assist in the implementation of surveys, focus group discussions, and follow-up on monitoring and evaluation exercises for various initiatives in the camps
  5. Collect data in the field as well as comparing data records to ONA records and support in the data cleaning and the analyzing process.
  6. Collect data via surveys, focus group discussions, key informative interviews, as well as follow-up on evaluations for various initiatives under the program.
  7. Collect and document beneficiaries’ feedback about the project.
  8. Data entry and data archiving for all project documents and its activities
  9. Lead Mercy Corps data and program management system: “Tola”. This includes conducting the monthly indicators’ updates.
  10. Complete assigned tasks in a timely and professional manner



WORKS DIRECTLY WITH: Project Manager, Project and Field Staff, PAQ team, M&E teams


  • University degree
  • 1 - 2 years of M&E or any relevant field experience
  • Excellent oral and written communication skills;
  • Familiarity with data collection and monitoring and evaluation tools is desirable
  • Proficiency in Microsoft Office applications including Excel and Word
  • Very good writing skills, including reports, best practices, case studies, etc.


  • Deep commitment to humanitarian principles and values  
  • Demonstrated ability to communicate effectively with team members of varied work styles, follow procedures, and meet deadlines
  • Demonstrated flexibility and creativity in planning and problem solving
  • Proven ability to learn quickly, take initiative, and be accountable for results
  • Very positive personality, with strong orientation towards solutions
  • Valid driver’s license.