Mercy Corps
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Infrastructure Intern (Paid)

Job Description and Requirements


Syrian refugees and asylum seekers began fleeing the insecurity and entering the Hashemite Kingdom of Jordan as early as March 2011. Currently, the estimates show that there are more than 800,000 registered and unregistered Syrian refugees residing in Jordan. Approximately 80% of Syrians refugees are living among host communities, rather than in camps. While host communities are trying to meet the needs of Syrians, they are struggling as their scarce resources continue to be stretched to the limit. Frictions between Syrians and Jordanian have emerged.

Mercy Corps has initiated “Strengthening Social Capital and Reducing Tensions between Jordanian Host Communities and Syrian Refugees” Project to enhance stability and social cohesion in Jordan, and to address growing tensions in the host communities. Mercy Corps will build capacity of Syrian and Jordanian community leaders in high-risk communities to resolve local conflicts and build consensus around common problems and joint actions required to solve them. Syrians and Jordanians will work on joint community projects that address these sources of instability in their communities.


The Infrastructure intern will work directly with Infrastructure coordinator during the six months of internship, the intern will perform a variety of administrative and clerical tasks related to infrastructure projects.


The Intern will be introduced to the following activities and will handle them under the direct supervisor:

  • Monitor all infrastructure projects time schedules and keep track of important contractual and milestones dates. 
  • Maintain a soft and hard filing system in accordance with Mercy Corps Policies and Procedures.
  • Update calendars and schedule meetings, site visits and other activities as needed. 
  • Follow up on and keep track of procurement/finance/engineering paperwork including: contracts, invoices, payments, construction drawings and all other paperwork related to infrastructure projects. 
  • Create online tracking sheets and logs for all paperwork related to infrastructure projects and keep it updated.
  • Assist with planning and coordinating for Purchasing, delivering and installation of equipment, furniture and items related to infrastructure projects.
  • Coordinate with other team members, departments, suppliers and communities for any delivery of goods and/or services.
  • Join team members in field visits to keep monitoring Safety, Quality, progress and Donors’ requirements.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
  • Other duties as assigned.


Through the internship, the intern will acquire:

  • Ability to work effectively with other team member
  • Ability to work simultaneously on multiple tasks
  • Ability to work effectively with a wide variety of people
  • Ability to work as part of a team and coordinate with project personnel
  • Improve communication skills and develop strong organizational skills
  • Track project milestones and deliverables


The intern is expected to provide support to the team in terms of:

  • Maintain a proper soft and hard filing system of all infrastructure documents.
  • Support efficient information flow between different departments.


Reports Directly To: Infrastructure Officer

Works Directly with: Outreach team, Engineering department, Operation team.

Knowledge & Experience:


  • University Degree in Civil Engineering or related fields
  • Computer literate and strong organizational skills
  • Good spoken and written English


  • Professional attitude and appearance
  • Strong multi-tasking, organizational, prioritization skills are necessary 
  • Willingness and ability to work effectively with a wide variety of people
  • Ability to work simultaneously on multiple tasks
  • Accuracy and attention to details are necessary
  • Willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential
  • A demonstrated ability to work quickly, accurately, meet deadlines, and process information in support of changing program activities is necessary.

Internship duration: 6 months.